TECH SUPPORT
Tech problems? We’re already on it.
From frozen screens to login headaches, our remote support keeps your business running. Fast answers, clear guidance, and no tech jargon.
🛠️TECH SUPPORT
Because every minute you’re stuck is a minute lost.
When technology fails, your business shouldn’t come to a halt. Whether it’s a frozen screen, a login that won’t work, or a tool that suddenly stops responding, even minor IT issues can cause major disruptions to your day. That’s where we come in.
Network Trunks provides fast, remote support for everyday technical problems. Instead of wasting time searching for solutions or waiting on hold with a vendor, you can count on us to take action, explain the fix clearly, and follow through until it's resolved.
What We Deliver
Remote troubleshooting via email or secure web portal
Answers to common "how do I..." tech questions
Support for computers, printers, internet, software, and login issues
Optional message-only access through WhatsApp Business
Guidance for resolving problems like Wi-Fi drops or application crashes
Vendor communication for internet or hardware issues.
Example Use Cases
Technical issues can interrupt your day and cost valuable time. With Network Trunks, you have a trusted partner ready to help. We simplify the support process and take ownership of the problem so you don’t have to.
"My email won’t open" — we connect remotely and resolve it
"The Wi-Fi is down again" — we guide you or contact your ISP directly
"I forgot my Microsoft 365 password" — we assist with secure reset
"My printer isn’t showing up" — we reinstall drivers and restore functionality
Included In Your Plan
✅ Basic Plan: Remote support (4 hrs/month), everyday troubleshooting, basic vendor coordination.
✅ Business Plan: Everything in Basic + 8 hrs/month, priority response, vendor coordination.
✅ Enterprise Plan: Everything in Business + SLA tracking and executive reporting.
Why It Matters
Technical issues can interrupt your day and cost valuable time. With Network Trunks, you have a trusted partner ready to help. We simplify the support process and take ownership of the problem so you don’t have to.